Customer Testimonials
Disgusting establishment. Was charged $1,134 to REPLACE A BATTERY on a car that I only paid $5,000 for. When questioned about the bill, they said it took 4 hours of diagnosis at a rate of $188/hour to diagnose the problem. The problem was a bad battery and a corroded ground wire. When I dropped the car off, I was told diagnosis would be $360, far less than what I was charged but still outrageous! They also tried to upcharge me another $1,200 for a plate light and new windshield wipers. So essentially, they wanted me to pay $2500 for a new battery, ground wire, plate light, ...
I bring my Chrysler 200 there and they treat me great in service. Highly recommend
Bought my 2019 Ram 2500 at Quirk brand new. Live over an hour away and have taken my vehicle there twice for the radio screen going gray. Showed them a picture also the second time. First time an update was done and was told this was what was recommended by Ram. This was done about two months ago at 8,600 miles on it. I had explained to them the radio only goes gray and shows nothing when it gets cold out. Thought it may be fixed. Brought it back two months later due to the screen and radio going gray again and told ...
Bought a Ram Laramie from Rodney Morneault. Had a great experience. Beautiful vehicle with no issues. Upon completion of the lease, we bought it! No issues and great service after the sale.
Stay away! Look for a reputable mechanic. Explicitly told Dale what was going on with lights on dash. Already had 1 wheel sensor replaced in front. Now the rear one was replaced and bearings. Got a call car was ready. A thousand dollars later driving an hour to pick it up and low and behold 1 of the lights remains on. He told my daughter he remembered our discussion on this new light on. Lied to my face. Needless to say I was not a happy customer. Quirk Jeep is history. They will try and weasel their way out of their mistakes. ...
I leased a Ram in 2019. The whole sales experience took way too long. They didn’t even know what was available and what was not. But that’s not the worse part of it. The truck has many paint defects and should have never left the factory in that condition. Wish I had inspected the truck closer, but you expect it to be defect free.And have never been contacted by anyone at the dealership to see how I was doing. They will never get my business again.
I have been taking my 2018 Pacifica (which was purchased brand new) to Quirk for service since I purchased the vehicle. I have had issues with the UConnect system since day 1 and have had it into Quirk 8-10 times for them to diagnose and try to fix the issues. I was initially told by the service manager that he did not think there was really anything wrong with the system and that it was my fault because I had a USB connected to the system with my iPhone and that I was trying to do too much with the system before ...
Vehicle was serviced for a recall in Nov 2013 with 38429 miles, Safety recall N08/NHTSA 13V-038 Rear Axle Pinion Nut. The recall required a lock nut to be installed as the rear axle pinion nut were reported to loosen due to undersized pinion shaft splines which results in the rear axle to seize and cause the drive shaft to separate and stop vehicle. On 5/24/19 at 0030 hours this same vehicle with 64084 miles had the rear axle seize and drive shaft separate and fall to the ground and vehicle immediately come to a stop nearly going off the road. On 5/30/19 I was informed ...